Faye Y. Whilby, RN,
Nurse Supervisor "In addition to assessing clients physical needs, I have learned though
my many years of experience that patience and understanding are vital
to gaining the trust of clients and families."
Mrs. Whilby, R.N., with over 40 years of nursing experience, with over 20 years of that time in home care practice.As a Nurse Supervisor for Neighbors Home Care since 1996, Mrs. Whilby brings a wealth of experience and knowledge.She had previously worked for a New York City Home Attendant agency, servicing Spanish, Russian and English-speaking clients in the Bronx and Manhattan.Her experience in client assessment, supervision of aides, and liaison with CASA, VNS, and Medical Equipment Suppliers has all greatly enhanced her role at Neighbors Home Care.
Mrs. Whilby works closely with the Vice President & Director of Patient Services in providing quality service to Neighbors Home Care's private paying clients.She performs regular home visits to each client, evaluating their needs on an ongoing basis.
Mrs. Whilby also conducts audits of paraprofessional files in order to ensure that all employees are in compliance with respect to New York State Department of Health Regulations and Joint Commission standards. Additionally, Mrs. Whilby is the Chairperson of the Neighbors Home Care Safety Committee.